Commercial Operations Pack

(For customer, supplier & partner contracts)

Secure your revenue streams and scale with confidence.

The Commercial Operations Pack gives your startup the essential contracts and policies to manage customers, suppliers, and strategic partners. Whether you’re delivering SaaS, e-commerce, or B2B services, this pack protects your revenue, streamlines procurement, and ensures compliance with global data protection standards.

What’s Inside:

• Standard Service Agreement (B2B) – Covers service delivery, payment, and liability.
• Master Service Agreement (MSA) – Flexible framework for long-term customer engagements.
• Supplier & Procurement Contracts – Safeguards supply chain reliability and pricing.
• Partnership/Collaboration Agreement – Defines rights, obligations, and revenue-sharing with partners.
• Licensing Agreement – For software, IP, or brand licensing.
• Terms & Conditions – Tailored for websites, SaaS platforms, and e-commerce businesses.
• Privacy Policy – Compliant with GDPR and Kenya Data Protection Act.
• Data Processing Agreement (DPA) – Governs handling of customer and user data by third parties.

Best Practice Alignment:

• Meets international SaaS, e-commerce, and digital services standards.
• Ensures compliance with GDPR, CCPA, and Kenyan Data Protection Act.
• Perfect for: startups monetizing through SaaS, e-commerce, or service contracts.
• Builds customer and partner trust with globally recognized legal safeguards.